Frequently Asked Questions
Everything you need to know about your Klyvera home experience.
How long does shipping take for furniture and decor?
Most items are processed within 2-3 business days. Standard shipping usually takes 5-10 business days depending on your location, while larger furniture pieces may require scheduled freight delivery.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are not eligible for returns.
Are Klyvera products sustainably sourced?
Yes, we prioritize ethical manufacturing and sustainable materials. Many of our wooden pieces are FSC-certified, and we work closely with artisans who follow fair-trade practices.
Do you offer assembly services for large furniture?
We offer White Glove Delivery for select items, which includes room-of-choice placement, assembly, and removal of all packaging materials for a flat fee.
What payment methods do you accept?
Klyvera accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm for larger purchases.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can also track your status directly through the ‘Order History’ section of your Klyvera account.